Introduction to Customer Service
Completed by Daniella Maria Ubiera tejera
July 21, 2025
18 hours (approximately)
Daniella Maria Ubiera tejera's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Conflict Management
- Category: Customer Support
- Category: Customer Complaint Resolution
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Time Management
- Category: Empathy
- Category: Customer Service
- Category: Problem Solving
- Category: Call Center Experience
