Opportunity Management in Salesforce
Completed by Paul Ferris
November 20, 2025
25 hours (approximately)
Paul Ferris's account is verified. Coursera certifies their successful completion of Opportunity Management in Salesforce
What you will learn
Describe what sales activities an account executive is typically responsible for and how a sales operations specialist would support them.
Demonstrate an in-depth knowledge of how sales teams progress opportunities through the sales pipeline and close deals in Salesforce.
Demonstrate proficiency using Salesforce Sales Cloud Lightning by managing accounts, opportunities, products, quotes, and contracts.
Skills you will gain
- Category: Product Knowledge
- Category: Order Entry
- Category: Sales Pipelines
- Category: Sales Operations
- Category: Sales Process
- Category: Contract Management
- Category: Product Lining
- Category: Order Management Systems
- Category: Sales Support
- Category: Order Processing
- Category: Kanban Principles
- Category: Product Assortment
