Customer Service Fundamentals
Completed by JOHN TERNA BERNARD
October 31, 2019
14 hours (approximately)
JOHN TERNA BERNARD's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Telephone Skills
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Service
- Category: Customer Support
- Category: Technical Support and Services
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Service Level
