Customer Service Fundamentals
Completed by Osatohanmwen Etiosa
September 29, 2023
14 hours (approximately)
Osatohanmwen Etiosa's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Relationship Management
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Greeting Customers
- Category: Customer Service
- Category: Technical Support and Services
- Category: Customer Engagement
- Category: Customer Support
- Category: Customer experience improvement

