Quality Improvement and Management
Completed by Anmol Ambewadi
April 2, 2025
11 hours (approximately)
Anmol Ambewadi's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Continuous Improvement Process
- Category: ISO 9000 Series
- Category: Process Improvement
- Category: Continuous Quality Improvement (CQI)
- Category: Product Quality (QA/QC)
- Category: Customer experience strategy (CX)
- Category: Customer Insights
- Category: Quality Management Systems
- Category: Service Improvement
- Category: Quality Monitoring
- Category: User Feedback
- Category: Statistical Process Controls
