Customer Service Fundamentals
Completed by Bryan Dominguez
June 10, 2019
14 hours (approximately)
Bryan Dominguez's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Personal Attributes
- Category: Customer Engagement
- Category: Communication
- Category: Process Management
- Category: Telephone Skills
- Category: Customer Support
- Category: Help Desk Support
- Category: Problem Solving
