Negociación y gestión de métricas
Completed by Samuel Pérez
August 25, 2026
19 hours (approximately)
Samuel Pérez's account is verified. Coursera certifies their successful completion of Negociación y gestión de métricas
What you will learn
Desarrollar habilidades para negociar, conectar con clientes y manejar objeciones, optimizando las relaciones comerciales.
Aplicar estrategias de gestión de ventas y análisis de métricas mediante el uso efectivo de herramientas como CRM.
Skills you will gain
- Category: Persuasive Communication
- Category: Overcoming Objections
- Category: Negotiation
- Category: Influencing
- Category: Customer Relationship Building
- Category: Rapport Building
- Category: Customer Relationship Management
- Category: Stakeholder Management
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Pipelines
- Category: Closing (Sales)
- Category: Sales

