Introduction to Customer Service
Completed by SAUL JOASIM GUTIERREZ SANDOVAL
May 15, 2025
18 hours (approximately)
SAUL JOASIM GUTIERREZ SANDOVAL's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Positivity
- Category: De-escalation Techniques
- Category: Transaction Processing
- Category: Problem Solving
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Customer Complaint Resolution
- Category: Call Center Experience
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Conflict Management
- Category: Retail Sales

