Introduction to Customer Service
Completed by SAUL JOASIM GUTIERREZ SANDOVAL
May 15, 2025
18 hours (approximately)
SAUL JOASIM GUTIERREZ SANDOVAL's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Transaction Processing
- Category: Problem Solving
- Category: Root Cause Analysis
- Category: Greeting Customers
- Category: De-escalation Techniques
- Category: Empathy
- Category: Time Management
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Ability To Meet Deadlines
- Category: Customer Service
- Category: Retail Sales

