Introduction to Customer Service
Completed by SAUL JOASIM GUTIERREZ SANDOVAL
May 15, 2025
18 hours (approximately)
SAUL JOASIM GUTIERREZ SANDOVAL's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Conflict Management
- Category: Customer Support
- Category: Customer Complaint Resolution
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Time Management
- Category: Empathy
- Category: Customer Service
- Category: Problem Solving
- Category: Call Center Experience
