Business-to-Consumer (B2C) Sales Strategies and Techniques
Completed by Jose Lopez
February 25, 2026
2 hours (approximately)
Jose Lopez's account is verified. Coursera certifies their successful completion of Business-to-Consumer (B2C) Sales Strategies and Techniques
What you will learn
Demonstrate an understanding of B2C Sales and identify relevant examples.
Apply strategies to identify your target audience.
Demonstrate effective communication and product knowledge to build consumer trust.
Apply basic sales techniques to convert prospects into customers.
Skills you will gain
- Category: Sales
- Category: Rapport Building
- Category: Oral Expression
- Category: Sales Prospecting
- Category: Customer Retention
- Category: Target Audience
- Category: Sales Strategy
- Category: Customer Relationship Building
- Category: Verbal Communication Skills
- Category: Product Knowledge
- Category: Customer Engagement
- Category: Communication
