Customer Service Fundamentals
Completed by NICOLE L HANABURGH
May 6, 2019
14 hours (approximately)
NICOLE L HANABURGH's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Greeting Customers
- Category: Customer Support
- Category: Customer Engagement
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Help Desk Support
- Category: Communication
