Customer Service Fundamentals
Completed by ASUAI RONNA EYIME
March 11, 2020
14 hours (approximately)
ASUAI RONNA EYIME's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Technical Support and Services
- Category: Help Desk Support
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Telephone Skills
