Introduction to Customer Service
Completed by Eric Willoughby
January 16, 2024
18 hours (approximately)
Eric Willoughby's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Empathy
- Category: Time Management
- Category: De-escalation Techniques
- Category: Customer Service
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Retail Sales
- Category: Positivity

