Lead Management in Salesforce
Completed by Ilaf Stoppiello
September 20, 2025
29 hours (approximately)
Ilaf Stoppiello's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Development
- Category: Sales Pipelines
- Category: Data Entry
- Category: Sales Enablement
- Category: Data Import/Export
- Category: Sales Operations
- Category: Sales Prospecting
- Category: Sales Support
- Category: Sales Process
- Category: Customer Relationship Management (CRM) Software
- Category: Promotions and Campaigns
- Category: Prospecting and Qualification
