Lead Management in Salesforce
Completed by Katrin Goth
February 21, 2026
29 hours (approximately)
Katrin Goth's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Promotions and Campaigns
- Category: Sales Pipelines
- Category: Data Entry
- Category: Sales Prospecting
- Category: Lead Generation
- Category: Sales Operations
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Sales Support
- Category: Sales Management
- Category: Sales Process
- Category: Sales Development
