Introduction to Customer Service
Completed by Tebogo Hlongoane
July 12, 2025
18 hours (approximately)
Tebogo Hlongoane's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Greeting Customers
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Customer Service
- Category: Problem Solving
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Empathy

