Digital Marketing: Customer Engagement Strategy
Completed by JENIFFER PAOLA ONDATEGUL RAMIREZ
January 12, 2021
12 hours (approximately)
JENIFFER PAOLA ONDATEGUL RAMIREZ's account is verified. Coursera certifies their successful completion of Digital Marketing: Customer Engagement Strategy
What you will learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you will gain
- Category: Marketing Strategy and Techniques
- Category: Social Media Marketing
- Category: Digital Advertising
- Category: Generative AI
- Category: Analytics
- Category: Loyalty Programs
- Category: Digital Brand Strategy
- Category: Driving engagement
- Category: Digital Media Strategy
- Category: Marketing Strategies
- Category: Data Collection
- Category: MarTech
