Introduction to Customer Service
Completed by obinna Christain ejiofor
February 21, 2026
18 hours (approximately)
obinna Christain ejiofor's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Greeting Customers
- Category: Customer Support
- Category: Empathy
- Category: Ability To Meet Deadlines
- Category: Root Cause Analysis
- Category: Retail Sales
- Category: Positivity
- Category: Non-Verbal Communication
- Category: De-escalation Techniques
