Influencing People
Completed by Erin Riley Francone
February 21, 2016
11 hours (approximately)
Erin Riley Francone's account is verified. Coursera certifies their successful completion of Influencing People
What you will learn
Gain influence tactics to become more persuasive and influential in working with your superiors, peers, and even subordinates.
Build and maintain high-quality relationships to maximize your informal power and ability to influence others.
Distinguish between influence and manipulation.
Skills you will gain
- Category: Persuasive Communication
- Category: Relationship Management
- Category: Trustworthiness
- Category: Public Speaking
- Category: Rapport Building
- Category: Leadership Development
- Category: Communication
- Category: Influencing
- Category: Tactfulness
- Category: Professional Networking
- Category: Independent Thinking
- Category: Organizational Structure
