Digital Marketing: Customer Engagement Strategy
Completed by Heather Morales
June 28, 2017
12 hours (approximately)
Heather Morales's account is verified. Coursera certifies their successful completion of Digital Marketing: Customer Engagement Strategy
What you will learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you will gain
- Category: Driving engagement
- Category: Data Visualization
- Category: Digital Media Strategy
- Category: Digital Marketing
- Category: Marketing Strategies
- Category: Marketing Strategy and Techniques
- Category: Marketing Communications
- Category: Generative AI
- Category: Content Marketing
- Category: Social Media Marketing
- Category: Analytics
- Category: Digital Advertising
