Conflict Resolution, Negotiations and Crisis Management
Completed by Arunima Biswas
July 22, 2026
15 hours (approximately)
Arunima Biswas's account is verified. Coursera certifies their successful completion of Conflict Resolution, Negotiations and Crisis Management
What you will learn
Analyze conflict, conflict prevention, negotiation techniques, mediation, and Track-II diplomacy.
Develop skills for crisis management, escalation, coalition building, and managing conflict under pressure.
Learn how democratic institutions can effectively respond to crises while maintaining public trust and accountability.
Evaluate gender, justice, legitimacy, human rights, and democratic governance in conflict and crisis situations.
Skills you will gain
- Category: Mediation
- Category: Needs Assessment
- Category: Crisis Management
- Category: Diplomacy
- Category: Political Sciences
- Category: International Relations
- Category: Diversity and Inclusion
- Category: Leadership
- Category: Conflict Management
- Category: Leadership Studies
- Category: Negotiation
- Category: Governance
