Customer Service Fundamentals
Completed by ADEBAYO TIMOTHY BAMIDELE
March 8, 2021
14 hours (approximately)
ADEBAYO TIMOTHY BAMIDELE's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer and Client Support
- Category: Service Level
- Category: Problem Solving
- Category: Telephone Skills
- Category: Process Management
- Category: Communication
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Service
- Category: Customer Complaint Resolution
- Category: Customer Engagement
