Customer Service Fundamentals
Completed by Esther Chiwendu Ngwakwe
March 7, 2024
14 hours (approximately)
Esther Chiwendu Ngwakwe's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Telephone Skills
- Category: Customer Support
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Problem Solving
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Communication

