Introduction to Customer Service
Completed by Kaci Lynn Palmer
May 9, 2026
18 hours (approximately)
Kaci Lynn Palmer's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Empathy
- Category: Time Management
- Category: Communication
- Category: Call Center Experience
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Support
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
