A Organização Centrada na Jornada do Cliente
Completed by Pedro Henrique Vilas Boas Oliveira
October 9, 2025
27 hours (approximately)
Pedro Henrique Vilas Boas Oliveira's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Product Lifecycle Management
- Category: Customer Insights
- Category: Process Analysis
- Category: Customer Success Management
- Category: Solution Delivery
- Category: Rapport Building
- Category: Product Management
- Category: Journey Mapping
- Category: Value Propositions
- Category: Key Performance Indicators (KPIs)
- Category: Customer Relationship Building
- Category: Performance Measurement
