Communication in the 21st Century Workplace
Completed by Shui Jiang
May 31, 2015
10 hours (approximately)
Shui Jiang's account is verified. Coursera certifies their successful completion of Communication in the 21st Century Workplace
What you will learn
Identify communication benefits across diverse work environments (in-person, virtual, hybrid).
Discuss effective techniques for communicating with a diverse workforce.
Differentiate communication preferences across five working generations.
Implement a flexing communication strategy for improved workplace team communication.
Skills you will gain
- Category: Communication
- Category: Team Collaboration
- Category: Demography
- Category: Diversity and Inclusion
- Category: Business Communication
- Category: Telecommuting
- Category: Self-Awareness
- Category: Intercultural Competence
