Call Center Customer Service
Completed by Jennifer B Carlson
July 9, 2025
19 hours (approximately)
Jennifer B Carlson's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Customer Data Management
- Category: Customer Service
- Category: Inbound Calls
- Category: Growth Mindedness
- Category: Collaboration
- Category: Personal Development
- Category: Verbal Communication Skills
- Category: Teamwork
- Category: Problem Solving
- Category: Customer Complaint Resolution
- Category: De-escalation Techniques
- Category: Telephone Skills

