Lead Management in Salesforce
Completed by Hongqun (Donna) Dong
September 19, 2025
29 hours (approximately)
Hongqun (Donna) Dong's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Prospecting
- Category: Data Import/Export
- Category: Customer Relationship Management (CRM) Software
- Category: Promotions and Campaigns
- Category: Sales Process
- Category: Sales Management
- Category: Salesforce
- Category: Campaign Management
- Category: Sales Support
- Category: Sales Development
- Category: Sales Enablement
- Category: Sales Operations
