Introduction to Customer Service
Completed by Kelechi Chigbo
April 20, 2026
18 hours (approximately)
Kelechi Chigbo's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Problem Solving
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Root Cause Analysis
- Category: Empathy
- Category: Retail Sales
- Category: Call Center Experience
- Category: De-escalation Techniques
- Category: Ability To Meet Deadlines
- Category: Time Management
- Category: Customer Service
- Category: Non-Verbal Communication

