Salesforce Introduction
Completed by Rachit Garg
July 25, 2024
5 hours (approximately)
Rachit Garg's account is verified. Coursera certifies their successful completion of Salesforce Introduction
What you will learn
Grasp the essentials of Cloud Computing and their business applications.
Understand the core principles of Customer Relationship Management (CRM).
Master Salesforce navigation and usage, from setting up accounts to utilizing advanced features.
Distinguish between Salesforce Classic and Lightning experiences.
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Cloud Applications
- Category: Identity and Access Management
- Category: Data Management
- Category: Salesforce
- Category: Email Automation
- Category: User Provisioning
- Category: Account Management

