Customer Service Fundamentals
Completed by Alan Kurdi
July 27, 2019
14 hours (approximately)
Alan Kurdi's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Greeting Customers
- Category: Problem Solving
- Category: Persistence
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Customer Support
- Category: Customer Engagement

