Customer Service Fundamentals
Completed by Itunu Ibilola Akinyemi
January 20, 2020
14 hours (approximately)
Itunu Ibilola Akinyemi's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Process Management
- Category: Help Desk Support
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer Support
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Service
