Customer Service Fundamentals
Completed by Itunu Ibilola Akinyemi
January 20, 2020
14 hours (approximately)
Itunu Ibilola Akinyemi's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Customer Support
- Category: Service Level
- Category: Customer and Client Support
- Category: Communication
- Category: Personal Attributes
- Category: Process Management
- Category: Greeting Customers
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
