Introduction to Customer Service
Completed by NIURKA LARA
March 5, 2024
18 hours (approximately)
NIURKA LARA's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Empathy
- Category: Time Management
- Category: Communication
- Category: Call Center Experience
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Support
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
