Customer Service Fundamentals
Completed by TONY STRONG
December 31, 2025
14 hours (approximately)
TONY STRONG's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Empathy
- Category: Client Support
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Customer Engagement
- Category: Customer Complaint Resolution
- Category: Operations Support Systems
- Category: Problem Solving
- Category: Help Desk Support
- Category: Process Management
- Category: Critical Thinking and Problem Solving

