Customer Service Fundamentals
Completed by Thelma Dike
October 19, 2023
14 hours (approximately)
Thelma Dike's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Problem Solving
- Category: Process Management
- Category: Personal Attributes
- Category: Communication

