Introduction to Customer Service
Completed by Andre Stevenson
January 6, 2024
18 hours (approximately)
Andre Stevenson's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Customer Support
- Category: Conflict Management
- Category: Root Cause Analysis
- Category: Non-Verbal Communication
- Category: Retail Sales
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Call Center Experience
- Category: Empathy

