Salesforce Basics
Completed by Karen Watte Martins Wichmann
February 22, 2026
4 hours (approximately)
Karen Watte Martins Wichmann's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Communications Management
- Category: Data Security
- Category: Customer Relationship Management
- Category: Salesforce
- Category: Customer Success Management
- Category: Customer Engagement
- Category: User Accounts
- Category: Sales Development
- Category: Automation
- Category: Sales Process
- Category: Security Management
- Category: Marketing Automation
