Customer Service Fundamentals
Completed by RAVEN CHASITY WHITLEY
February 24, 2020
14 hours (approximately)
RAVEN CHASITY WHITLEY's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Personal Attributes
- Category: Customer Engagement
- Category: Communication
- Category: Process Management
- Category: Telephone Skills
- Category: Customer Support
- Category: Help Desk Support
- Category: Problem Solving
