Salesforce Basics
Completed by Jenna Lynn Potts
January 4, 2022
4 hours (approximately)
Jenna Lynn Potts's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Success Management
- Category: Account Management
- Category: Customer Communications Management
- Category: Data Security
- Category: Customer Relationship Management
- Category: Data Management
- Category: Automation
- Category: Sales Process
- Category: Customer Engagement
- Category: User Accounts
- Category: Sales Development
- Category: Salesforce
