Quality Improvement and Management
Completed by Reese Frye
December 18, 2024
11 hours (approximately)
Reese Frye's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Process Improvement
- Category: User Feedback
- Category: Service Improvement
- Category: Quality Management
- Category: Product Improvement
- Category: Quality Monitoring
- Category: ISO 9000 Series
- Category: Continuous Quality Improvement (CQI)
- Category: Quality Control
- Category: Customer Insights
- Category: Technical Standard
- Category: Case Studies
