Introduction to Customer Service
Completed by Ruchita Amin
September 12, 2024
18 hours (approximately)
Ruchita Amin's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Empathy
- Category: Time Management
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Retail Store Operations
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management

