Digital Marketing: Customer Engagement Strategy
Completed by Laurent Delcroix
January 2, 2017
12 hours (approximately)
Laurent Delcroix's account is verified. Coursera certifies their successful completion of Digital Marketing: Customer Engagement Strategy
What you will learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you will gain
- Category: Data Collection
- Category: Digital Brand Strategy
- Category: Marketing Communications
- Category: Driving engagement
- Category: Data Visualization
- Category: MarTech
- Category: Digital Marketing
- Category: Marketing Strategy and Techniques
- Category: Digital Media Strategy
- Category: Marketing Strategies
- Category: Customer Engagement
- Category: Loyalty Programs
