服務模式的體驗、設計與創新：從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points)
Completed by CHEN GUAN-YUAN
August 5, 2019
13 hours (approximately)
CHEN GUAN-YUAN's account is verified. Coursera certifies their successful completion of 服務模式的體驗、設計與創新：從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points)
Skills you will gain
- Category: Financial Services
- Category: Service Design
- Category: Customer experience improvement
- Category: Service Management
- Category: Business Modeling
- Category: Service Improvement
- Category: Experience Design
- Category: Revenue Management
- Category: Operations
- Category: Product Strategy
- Category: Innovation
- Category: Customer Insights
