Customer Service Fundamentals
Completed by Bhupesa Kumar Pallai
February 17, 2020
14 hours (approximately)
Bhupesa Kumar Pallai's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Customer Complaint Resolution
- Category: Personal Attributes
- Category: Customer and Client Support
- Category: Operations Support Systems
- Category: Service Level
- Category: Process Management
- Category: Customer Support
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer experience improvement
- Category: Client Support
