Conflict Resolution Skills
Completed by Katherine Frances Stephens
January 30, 2021
6 hours (approximately)
Katherine Frances Stephens's account is verified. Coursera certifies their successful completion of Conflict Resolution Skills
What you will learn
Master communication strategies for effective conflict resolution.
Develop negotiation and mediation techniques to achieve positive outcomes.
Learn to identify and address the root causes of workplace conflicts.
Build a practical conflict management plan for real-world application.
Skills you will gain
- Category: Strategic Communication
- Category: De-escalation Techniques
- Category: Verbal Communication Skills
- Category: Interpersonal Communications
- Category: Discussion Facilitation
- Category: Verbal Strategic Communication
- Category: Problem Solving
- Category: Leadership
- Category: Cooperation
- Category: Communication Strategies
- Category: Negotiation
- Category: Mediation
