Marketing analytics: Know your customers
Completed by Md Robyul Hossain
October 20, 2020
20 hours (approximately)
Md Robyul Hossain's account is verified. Coursera certifies their successful completion of Marketing analytics: Know your customers
What you will learn
Analyse the concept of customer value and its importance to an organisation.
Explore the types of customer data that are collected, both by traditional and digital methods.
Examine the tools used and determine what works best to solve which problem.
Use customer data to both understand the current situation and develop and drive strategy.
Skills you will gain
- Category: Customer Engagement
- Category: Consumer Behaviour
- Category: Customer experience strategy (CX)
- Category: Digital Analysis
- Category: Digital Media Strategy
- Category: Data Analysis Software
- Category: Digital Marketing
- Category: Customer Insights
- Category: Customer Data Management
- Category: Data Analysis
- Category: Analytics
- Category: Marketing Strategies
