Customer Service Fundamentals
Completed by ONYINYE ELIZABETH STEPHEN-GOW
March 28, 2023
14 hours (approximately)
ONYINYE ELIZABETH STEPHEN-GOW's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Problem Solving
- Category: Process Management
- Category: Personal Attributes
- Category: Communication

