Customer Service Fundamentals
Completed by Mesar Mohammed Mohammed Almahwiti
July 18, 2020
14 hours (approximately)
Mesar Mohammed Mohammed Almahwiti's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Empathy
- Category: Telephone Skills
- Category: Communication
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer Support
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Service

